RETURN FORM.

There is no need to notify us of your return(s) prior to sending them to us. Complete the below form and include in your return package.

Merchandise must be postmarked within 14 days of the confirmed delivery date shown on your order’s tracking number. ​{*For Christmas Gift return please see our Policy Online*}

Returns must be received in new condition - unwashed, unworn, unaltered, makeup free, deodorant free, smoke free, stain free and with tags ATTACHED. ​Note all footwear must be in its original box, and placed inside another box or bag for return. No labels or tape may be attached to the boot/shoe box.

Your refund is issued within 3 business days of the date we received your returned item(s) from you. You are notified via email that the refund to your original form of payment has been issued. ​Original shipping costs are not refunded.

*We will not accept the return of custom made products.
*We will not accept the return of earrings for hygiene reasons.
*All sales of merchandise that has been marked down are returnable only for store credit.
Due to order volume & the high risk of sellouts, we ARE NOT ABLE TO process exchanges.

To View full detailed ​Return Policy​, please visit our website.
*If there is anything wrong with your order, please contact us by using the information provided at the bottom of this page.*

Please Mail Returns To: ​Flying Horseshoe

Texhoma, OK 73949

*Return shipping costs are the customer’s responsibility. We suggest adding tracking to your package, so you are able to verify delivery. You may ship your return via USPS, UPS or FedEx.

info@flyinghorseshoe.com | flyinghorseshoe.com